Digital Transformation in Order Management and Logistics

Overview

In response to steadily increasing demand and the need to optimize operational efficiency, diva-e approached us to build an application that could reinvent its order processing and delivery system.

The main goal was to create a platform where employees could instantly receive orders on their mobile devices, prepare them for pickup, and coordinate with delivery vehicles for seamless customer delivery. Given the nature of the business and potential network constraints, offline capabilities were essential.

Using Vue.js, we built a robust and user-friendly application that met these requirements and ensured uninterrupted service regardless of network connectivity.

Implementation

With Vue.js as our frontend framework, we developed a reactive, component-based application tailored to the unique demands of order processing and delivery. The framework’s modularity ensured both scalability and a streamlined user experience.

One standout feature was the integration of IndexedDB. This low-level API enabled us to store large volumes of structured data client-side, which was critical for offline functionality. Regardless of connection status, employees could save orders locally and synchronize them once connectivity returned.

For delivery coordination, the Google Maps API played a key role. This enabled real-time location tracking, efficient route planning, and accurate delivery time estimates. Seamless integration of the API transformed the delivery process, making it more transparent and efficient.

The design phase was another area where we delivered strong results, thanks to Figma. The tool enabled a collaborative approach to UI/UX design. Stakeholders from diva-e and the client side could interact in real time to refine both visual and functional aspects of the application.

With a strong focus on offline capabilities, we went beyond IndexedDB. Service workers were integrated to cache critical assets, ensuring the application remained fully functional even in low-connectivity areas.

Finally, choosing TypeScript significantly improved the quality of our code. By introducing static typing, interfaces, and other advanced features, we ensured the application was not only high-performing, but also robust, scalable, and resilient to potential errors.