AI Agents

AI Agents: Intelligent assistants that think ahead

Autonomous AI systems that independently orchestrate complex processes, make decisions, and adapt to new situations - like an additional team member who never gets tired.

Fundamentals

What are AI agents and how do they work?

AI agents are intelligent software programs that autonomously execute tasks and make decisions. Unlike conventional automation, they continuously learn from data, detect patterns, and optimize their decisions on their own.

The combination of machine learning and natural language processing enables AI agents to manage complex processes - from customer requests to market analysis. The result: your best people focus on value creation while AI handles routine work.

Unlike rule-based chatbots, AI agents understand context, learn from interactions, and can plan and execute multiple steps independently - from data analysis and decision-making to process execution.

AI agents illustration

Use cases

AI agents in practice

01
Customer service

AI agents independently handle customer requests across email, chat, and phone, intelligently escalate complex cases to human teams, and continuously learn from every conversation.

80%Requests automated
<2 MinAvg. response time
02
Data analysis and reporting

Automatic report generation, trend detection, and proactive alerts for anomalies - without manual data preparation. Your data turns into actionable insights.

60%Time saved
Real-timeAnomaly detection
03
Process optimization

AI agents monitor business processes in real time, detect inefficiencies, and independently suggest or implement improvements - enabling continuous optimization with minimal manual effort.

45%Efficiency gain
24/7Monitoring
04
HR and recruiting

From CV pre-screening and interview scheduling to onboarding support, AI agents assist across the entire recruiting process and drastically reduce manual effort.

70%Faster pre-screening
3xMore candidates processed
05
Document processing

Invoices, contracts, emails - AI agents extract relevant information, classify documents, and automatically route them to the right teams. No more manual data entry.

90%Less manual work
99.2%Accuracy
Challenges

Without intelligent automation

Many companies face these problems - and they are expensive.

Manual data entry and media breaks

Employees spend hours transferring repetitive data between systems that do not communicate with each other.

Inconsistent customer responses

Different employees give different answers - quality and tone vary from case to case.

Scaling issues as volume grows

More orders mean more staff - but qualified talent is hard to find and expensive to onboard.

Knowledge trapped in data silos

Critical company knowledge is stuck in emails, documents, and individual team members' heads - inaccessible to the rest of the organization.

Compliance risks caused by human error

Manual processes lead to avoidable mistakes in documentation, deadlines, and regulatory requirements.

These challenges cost companies an average of 30% of their productive working time.

Solutions

How AI agents solve these problems

The right automation solution for every challenge - tailored to your processes.

Autonomous decision-making

AI agents analyze context and data to choose the best action independently - without human intervention in routine cases.

Seamless system integration

Direct integration with SAP, Salesforce, Microsoft 365, and other systems - data flows automatically across platforms.

Continuous learning

Every interaction makes the agent better. Machine learning continuously improves quality and efficiency.

Error-free scaling

From 10 to 10,000 processes - without loss of quality. AI agents scale with your business.

Intelligent data extraction

Automatic detection and extraction of relevant information from unstructured documents, emails, and forms.

Automatic compliance checks

Rule-based checks run in the background to ensure all processes remain GDPR- and industry-compliant.

Implementation

From idea to production-ready AI agent

Technology stack

LLM orchestration and APIs

We use proven large language models, REST/GraphQL APIs, and vector databases for semantic search - all modular and replaceable.

Architecture

Modular architecture

Microservices architecture with event-driven communication. Every agent can be deployed independently and scaled horizontally.

Monitoring

Real-time dashboards

Full transparency into agent performance, A/B testing for prompt optimization, and continuous improvement through feedback loops.

Automation with measurable business impact

Decision-makers who implemented intelligent automation report measurable improvements across business functions:

60%Time savings in routine processes through intelligent automation
340%ROI in the first implementation year for typical AI agent projects
24/7Availability without breaks, vacations, or sick days

Target audiences

Who are AI agents for?

AI agents are not a luxury for enterprises - they are a strategic lever for any growing company.

Mid-sized companies (50-500 employees)

Enough process volume for significant savings, and agile enough for fast implementation.

Customer service teams with high request volume

Consistent quality as demand increases - without hiring proportionally more staff.

Companies with data-intensive processes

Anywhere large volumes of documents, emails, or datasets are processed manually.

Compliance-sensitive industries

Finance, healthcare, insurance - industries where errors are costly and audit trails are critical.

Growing companies that want to scale

Scale without linear headcount growth - AI agents grow with your business.

Regardless of industry or size: if you have recurring processes that consume time and resources, AI agents can make a measurable difference.

Our promise

Why companies trust us

We support you from the first idea to production rollout - and beyond. No empty promises, only measurable outcomes.

No vendor lock-in: you retain full control over your agents and data

Transparent costs: ROI model before project start, no hidden fees

Fast time-to-value: first results in 2-4 weeks, not months

Long-term partnership: continuous optimization and support after go-live

Only 13% of AI projects reach production. We make sure yours is one of them.

GDPR compliant EU data centers end-to-end encryption ISO 27001

Data sovereignty and GDPR compliance

Your data remains under your control. Our AI agents run GDPR-compliant with encrypted processing on European infrastructure.

On-Premise Deployment

Full control with deployment in your own infrastructure. Your data never leaves your systems.

End-to-End Encryption

Maximum security through full encryption in transit and at rest.

German Data Centers

Hosting exclusively in certified German data centers with high security standards.

GDPR Compliance

Full compliance with the EU GDPR and German data protection requirements.

EU AI Act Ready

Our AI solutions are already prepared for the requirements of the European AI Act.

Audit Trail and Compliance

Complete logging of all access for compliance evidence and audits.

FAQ

Frequently asked questions about AI agents

Contact

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